Got an idea? We’ll make it real. Got a challenge? Bring it on! We’re here to offer insight and solutions, and we’d love to hear from you.
Metzgers
207 Arco Drive
Toledo, OH 43607
419.861.8611
Business Hours
Monday - Friday 8:30 AM - 5:00 PM (EST)
How can I be sure that my file is print-ready?
If you're not sure that your file will work, just send it to us and we'll look it over. If we discover anything that will keep us from producing the printed piece you want, we'll let you know. Design and proofing are handled in different conversations. Print readiness is mostly related to using your finished file to produce your finished printing project.
How long will it take for me to get a proof to approve for my printing project?
Most commercial printers will provide a proof within one to two business days after receiving your electronic files. This, of course, depends on what other pre-press or design functions need to be done once we receive your file. Metzgers offers digital, on-line, and physical proofs. If you would like to receive a physical proof, we will send them via UPS next-day-air.
How long will it take to get my finished order?
This depends on all of the functions necessary to produce your order. Things like design, pre-press, printing, converting, finishing and packaging all affect your project timing. There are many points to the printing process—some your project will require and others that you may not require. It’s best to ask your Metzgers representative at the time of order placement for an estimated timeline for your project from start to finish.
How do I send or upload my files?
You can always email your files to info@metzgers.com if the file is 5 MB or smaller. Anything larger than 5 MB can be sent to us using our file transfer utility FTP site. You also have the option of delivering your file to us on a USB drive, CD or DVD.
Can I make a change in the approved artwork?
As a customer, you are responsible for the accuracy of your artwork. Please carefully inspect the positioning, copy, and design elements in your art files before submitting them to us. You will get a chance to approve a proof copy of your finished printing project. Any changes after final approval may incur additional charges and affect the delivery time.
What is the difference between the RGB and CMYK color format?
RGB refers to the primary colors of light, Red, Green and Blue. RGB is the standard format used for video monitors, television screens, digital cameras and scanners. CMYK refers to the primary colors of ink pigment: Cyan, Magenta, Yellow, and Black. These are the ink colors used in "4-color process printing", commonly referred to as "full color printing". RGB and CYMK are not compatible formats. RGB files must be converted to CYMK before printing can occur. It is physically impossible for a printing press to exactly reproduce colors as seen on a computer monitor.